FAQs

If your questions are not fully answered below, please email us at contact@sightseeingquest.co.uk.

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What does a sightseeing quest entail?

On a Sightseeing Quest you will be guided along a marvellous route around your chosen Sightseeing Quest destination.

As you visit the major sights and lesser known spots you will learn fascinating facts and be tasked to decode the included map by searching your surroundings to answer provided clues that will in turn reveal the next location along the route.

Have you got what it takes noble one?

when can i do the sightseeing quest?

Your sightseeing quest can begin, stop, be restarted and completed at your leisure.

All we ask is that you respect your surroundings and follow sensible weather/environmental precautions by following the conduct guidance laid out in our POLICY

Where can i do sightseeing quest?

Each Sightseeing Quest pack is designed for a specific destination. You can see our current available destinations at Explore the Quests.

Join our email list to keep updated as we are regularly adding new destinations!

how many sightseeing quest packs should I order?

Its up to you! One Sightseeing quest pack is great for sharing within a group.

However some people may decide to order additional packs so that each person can think individually.

Additional packs can also be helpful for large groups so that all feel involved and have a chance to participate.

how do i start the sightseeing quest?

You are ready to begin once you have a Sightseeing Quest pack in hand and have arrived at that Destination.

Just follow the instructions included in the pack and be sure to follow sensible weather/environmental precautions by following the conduct guidance laid out in our POLICY.

What is included in the sightseeing quest pack?

A Sightseeing Quest pack includes a high quality foldable A3 sheet and pen with all instructions and quest content included within.

What should i do if i get stuck?

Each Sightseeing Quest pack comes with a support chat link QR code that is available everyday from 9am-6pm.

Can i get a refund?

You can return your order to us unused and in 'as supplied' condition within 30 days of the delivery date for a full refund.

Please see our REFUND POLICY for full details.

What happens when I complete the quest?

Once you have completed the quest and arrived at the final location, you will be invited to scan a QR code included in the Sightseeing Quest pack and enter your final clue answer. If correct you receive a discount code for use on future purchases!

Who is sightseeing quest suitable for?

Sightseeing Quest is great for individuals and groups of families or friends.

Our Sightseeing Quest routes are designed to be a walkable distance around public areas, suitable for all ages.

'Stop points' along the route are determined by the Sightseeing Quest pack but the exact route you take is up to you and your map skills, enabling you to avoid stairs or other obstacles as normal if required.

Is sightseeing quest a phone free experience?

We have designed Sightseeing Quest to be a phone free experience so that in this modern world of screens people have a chance to reduce distractions and focus on the wonderous world around them.

The main experience requires no phone at all to complete, however a QR code is provided to access live chat support if you get stuck and another QR code is provided at the end to access a small reward for completing your Sightseeing Quest!

What are my delivery and collection options?

Next Day Delivery: Receive your Sightseeing Quest pack ahead of your trip so that you can bring it with you to your chosen destination.

Central Location Collection: We have a centrally located collection location for each Sightseeing Quest destination, enabling instant collection on the day or when you arrive, a great option for international tourists. Each destination is different so please pay attention to the specific collection location opening hours detailed in your order confirmation email. Please bring this order confirmation email with you when you come to collect.